Privacy Policy

Last Updated: December 16, 2025

1. Introduction

Pretty Maps ("we", "us", "our") operates the site. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

Business Location: Pretty Maps is based in Coquitlam, British Columbia, Canada.

2. Information Collection and Use

We collect information to provide and improve our service. The types of data we collect include:

  • Email Address: Required for account creation and payment processing
  • Payment Information: Processed through Polar.sh, which handles all sensitive payment data
  • Usage Data: Information about how you interact with our service (anonymous and aggregated)
  • Technical Data: IP address, browser type, operating system (for analytics only)
  • Crash Data: Error logs and crash reports to help us identify and fix issues

3. Use of Data

We use collected data for the following purposes:

  • To send you your downloaded poster files and order confirmations
  • To process your payments securely
  • To respond to your inquiries and customer support requests
  • To save your poster design and settings locally on your device
  • To improve our service by analyzing crash data and error logs

4. Cookies and Local Storage

We use Local Storage to save your poster design and preferences directly on your device. We may also use strictly necessary cookies to keep you logged in.

  • Functional Data: Stored locally on your device (poster designs, settings).
  • Session Cookies: Used to handle your login state and secure payments.

We use anonymous analytics to understand site usage, which aggregates data without identifying individual users.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain different types of data for different periods based on their purpose:

  • Analytics Data: Retained for up to 180 days for service improvement and usage analysis
  • Crash Data: Retained for up to 30 days to diagnose and fix technical issues
  • Email Address: Retained as long as your account is active, or until you request deletion
  • Order Information: Retained for legal and accounting purposes as required by law

7. Third-Party Services

We use the following third-party services:

  • Polar.sh: For payment processing
  • Mailjet: For sending transactional emails
  • OpenStreetMap: Map data is sourced from OpenStreetMap contributors and is available under the Open Database License.
  • Sentry: For error tracking and crash reporting to improve service stability

These services have their own privacy policies, and we encourage you to review them.

8. Legal Basis for Processing Personal Data

For users from the European Economic Area (EEA), United Kingdom, or other regions where similar laws apply, we want to clarify the legal basis for processing your data:

  • Contractual Necessity: We process certain data because it is necessary for the performance of our contract with you (providing Pretty Maps' functionality and services).
  • Legitimate Interests: We process some data based on our legitimate business interests, which include improving our service, fixing bugs, understanding user patterns, and developing new features. Our legitimate interests are balanced against your privacy rights.
  • Legal Compliance: In some cases, we may process data to comply with our legal obligations.

For each category of data we collect, the specific legal basis is as follows:

  • Analytics Data: Legitimate Interest
  • Crash Data: Legitimate Interest
  • Email Address & Payment Data: Contractual Necessity

If you are an EEA, UK, or similar jurisdiction resident, you have the right to object to processing based on legitimate interests. Please contact us using contact form if you wish to exercise this right.

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

By using our service, you consent to this transfer. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (subject to legal obligations)

11. Children's Privacy

Our service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights (such as deleting your account), please contact our Privacy Officer using contact form at the main page.